Marina’s core message is that healthcare cybercrisis response improves most when organizations focus on the practical basics that repeatedly fail under pressure: build a crisis plan, keep it current, and practice it before an incident forces everyone to improvise. She framed the session as broader than ransomware despite the title, explaining that cybercrises can arise in many ways and that her goal was to share actionable lessons distilled from ZCERT’s incident response experience rather than deliver a comprehensive crisis-management theory seminar.