How SMEs Are Using Our AI Tools
The core message of the session was that small and medium-sized restaurant businesses can use AI most effectively when it is connected to their own operational data and translated into simple, specific actions. The opening speaker framed the problem through conversations with restaurant owners across portfolio companies including Just Eat Takeaway, Take A Lot and iFood: operators have little time, are buried in admin work, and often keep fragmented data across tools as basic as notepads or Excel spreadsheets. While AI promises growth, the speaker argued that current large language models and technical tools remain too complex for broad adoption by restaurant owners and lack the restaurant-specific context available inside the portfolio.
AI for Small Business+2 other speakers