The Future Isn’t Autonomous, It’s Agentic
Panelists from Intercom, Superhuman, and Microsoft argued that agentic AI is shifting value from workflow software to work execution. Intercom described Fin’s revenue growth and service-model specialization, Superhuman framed Grammarly as an “AI superhighway” for agents, and Microsoft emphasized orchestration between humans and groups of agents.
agentic-aicustomer-serviceai-revenue+3 other speakers