Digital Workers: What It Takes to Scale Enterprise AI
Ambika Rajagopal explained Michelin’s two-pronged AI approach: broad GenAI access for 30,000+ users, plus custom models that have delivered 200–220 million in ROI over three years. Darko Matovsky argued digital workers go beyond copilots by reimagining entire processes, with leadership—not more tools—the missing ingredient for scaling.
enterprise-aidigital-workersgenai+2 other speakers