Summary
Juan Pablo Ortega explains how Yuno evolved from Rappi’s payment complexity into a global orchestration layer with 500+ integrations across 190 countries. He describes AI agents that recommend and enable local payment methods like BLIK or PIX, automate merchant workflows, and help fight AI-enabled fraud, while warning that agentic commerce is already happening and websites are not ready.
Key Topics
5 key topics from Melissa Bridgeford, Dirk Hoerig and Rafał Pikuła at HumanX Amsterdam 2026. Thicker branches were mentioned more often in the talk.
Payments and AI
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Key Takeaways
- Localize checkout by prioritizing payment methods customers already trust.
- Use agents to analyze payment data and recommend configuration changes.
- Prepare fraud defenses for AI-generated transaction patterns.
- Automate merchant workflows before competitors adopt agentic commerce.
- Treat payments as global infrastructure, not isolated integrations.
“identity commerce is not something that is gonna come. It's already here.”
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