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Sanofi described how it is using Elementum’s digital labor to replace outsourced manual activities first in IT support, then procurement, and now commercial sales. The speakers framed the value model as outcome-based: reduce BPO and legacy SaaS spend while augmenting sales reps with governed agents running on Snowflake data.
Nader Mikhail, Emmanuel Frenehard, Matt Rosoff
"digital labor is the ability to enhance our workforce."